Frisco Friends card registration and activation instructions
Frisco.pl is a fully functional online supermarket, and Frisco Friends is a loyalty program for its customers. Participation in it is based on a simple principle: you register as a private individual (not a company) and automatically become a "friend of Frisco." For each purchase, special points - Friscoiny - are awarded. They can be earned not only for orders (up to a certain limit) but also for completing individual tasks from the store.
The website is not an official website and was not created in collaboration with the company owner. It is solely for informational purposes, and the only official source of information is the website https://www.frisco.pl/.
Get your Frisco Friends card today and start saving!
5 reasons to get the Frisco Friends card
- Personalized discounts and "friends' prices" – you receive special offers on products tailored to your taste.
- Lower threshold for free delivery and the ability to exchange Friscoiny for coupons for it.
- Receiving free products through the rewards catalog, using accumulated Friscoiny.
- 10 Friscoiny for every full 30 PLN purchase (restrictions on product categories and a limit of up to 5,000 PLN).
- Ongoing personalized promotions and the ability to earn additional Friscoiny through "Zadania" tasks.
How to get the card?
The card acquires the status of a Frisco Friends participant after registering an individual account ("Zakupy dla domu") and agreeing to the terms of the program and marketing.
The program is valid in the territory of the Republic of Poland. Currently, the Second Edition of the program is in effect, which will last from 01.11.2024 to 31.10.2025.
To obtain the card:
- Register an account "Konto Frisco, Zakupy dla domu".
- Accept the terms of the program's Regulations and consent to marketing messages.
- After that, your account will be automatically activated as a Frisco Friends participant.
Select all consents and receive 80 PLN for your first purchase
Card registration step by step
Create a personal account "Zakupy dla domu", accept the terms and conditions, and you are already a "Frisco Friend".Here is an example of registering a Frisco Friends card step by step:
- Go to the website or Frisco.pl app for Android and register "Konto Frisco, Zakupy dla domu".
- During registration, accept the Regulations and allow marketing communication.
- After registration, you become a participant, gaining access to Friscoiny and personalized offers.
That's it, the card registration is complete. Next, the card needs to be activated.
| Parameter | Description |
|---|---|
| Account merging | It is not possible to merge private and corporate Frisco accounts. |
| Automatic account deletion | The account is automatically deleted after 3 years from the date of last activity. |
| Refund (online payment) | The refund period is up to 7 working days. |
| Repeated delivery | If the customer is not at the address during Frisco.pl delivery - an additional fee of 15.00 PLN for repeated delivery. |
| Age restrictions (FR24) | The FR24 store offer is intended for people aged 18 and over. |
| Friscoiny accrual | 10 Friscoinów for every full 30.00 PLN in a single transaction. |
| Exclusions from accrual | Friscoiny are not accrued for: alcoholic beverages, tobacco products, initial baby food, medicinal products, packaging and delivery services. |
| Accrual limit | The maximum order amount for which Friscoiny are accrued is 5,000 PLN (the amount above the limit is not taken into account). |
3 ways to activate the card
Activation occurs automatically upon registration, but there are also additional ways, through the website, the app, support.
Online activation
After creating an account and accepting the terms, you immediately become a participant.
Activation through the app
Go to the "Frisco Friends" section in the personal account panel and check the status. If necessary, repeat the consent.
Full video on how to register and activate the Friends card
Activation by phone
Contact BOK (bok@frisco.pl or +48 22 331 50 00) if the card is not activated.
How to recover the card?
If you have lost access or the card is not working - restore it through the website ("przypomnij hasło") or contact support.
In case of password loss:
- Use the "przypomnij hasło" (remind password) function on the website or in the app.
- If the card is not active or there is a problem. Contact support (email or phone),describe the problem, they will help restore access.
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