Frisco Hotline. How to file a complaint or request?
If you are a Frisco S.A. customer and have encountered problems such as: registering or activating a loyalty card, purchasing gift cards, installing the mobile app, you can submit a request, file a complaint, report a problem to customer support, or ask a question. The page collects the available ways to contact the company that have been found.
Phone: +48223315000
Email: bok@frisco.pl
Go to Company Website
Address and Phone
| Contact | (+48 22) 331 50 00 | |
| FR24 Stores | +48 785 103 175 | |
| bok@frisco.pl | ||
| FR24 Stores | fr24spzoo@gmail.com | |
| For Business | biznes@frisco.pl | |
| Address | 03-840, Warsaw, Grochowska 306/p.3 | |
| Website | https://www.frisco.pl/ | |
| Company size | 4 000+ [3] | |
| Vacancies | 10+ | |
| Social networks | youtube, facebook, linkedin, instagram | |
| Transport | Bus: routes 123, 135, 141, 143, 173, 183, 188, 311, 502, 514, 520, 525. Tram: 3, 6, 9, 22, 24, 26 | |
| Mobile application | Frisco - shopping with delivery | |
Business Hours
| Monday: | 07:00 – 22:00 |
| Tuesday: | 07:00 – 22:00 |
| Wednesday: | 07:00 – 22:00 |
| Thursday: | 07:00 – 22:00 |
| Friday: | 07:00 – 22:00 |
| Saturday: | 08:00 – 21:00 |
| Sunday: | 08:00 – 21:00 |
Feedback Form
Fill out the form
Complaints and Suggestions Form
Help Frisco
The deferred payment option is available exclusively for business customers registered as a company in the Frisco system. The account will be automatically deleted after 3 years from the date of last activity. The refund period for online payments is up to 7 working days. The complaint review period is 14 days. Phone call recordings in the Customer Service Office are stored for 60 days.
About the Company
Frisco.pl is the national leader in online grocery shopping. Since 2006, it has been successfully operating in Warsaw. In 2020, it expanded to other major cities - Wrocław and Poznań, and now also Kraków, Trójmiasto, and Katowice. To maintain the freshness of delivered products, tailor the product offering to the needs of local residents, and ensure timely deliveries at the hour chosen by the customer, Frisco.pl establishes a separate, local warehouse in each new location.How quickly were you able to contact support?
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