How can a user of the Silpo mobile app use a virtual card at the checkout?
By scanning the QR code from the mobile device screen.
Vlasnyy Rakhunok registration and card activation instructions
The Vlasnyy Rakhunok program is not just a discount system, but a full-fledged tool for smart shopping. Thanks to the accumulation of bonus points, access to personalized offers and a wide network of partners, it allows you to get real benefits from daily expenses. Convenient management through the mobile app makes the program an indispensable assistant for everyone who regularly shops at Silpo.
The website is not an official website and was not created in collaboration with the company owner. It is solely for informational purposes, and the only official source of information is the website https://silpo.ua/.
Get the Vlasnyy Rakhunok card today and start saving!
Get the card
5 reasons to get the Vlasnyy Rakhunok card
- Simple and convenient account management through an online platform or mobile app.
- Card holders receive personalized offers depending on the frequency and category of purchases.
- Virtual card, purchase history, QR code for quick payment, bonus control, gift certificates for any holiday.
- You can use the program with numerous partners.
- If you have any questions or problems with the Vlasnyy Rakhunok card, contact customer support service .
How to get the card
Joining the Vlasnyy Rakhunok loyalty program is simple, and you can do it in several convenient ways, primarily through the mobile app or on the official website.
Can bonus points be used to purchase tobacco products or electronic cigarettes at Silpo?
No, bonus points are not distributed for these products.
Through the mobile app
- Download the Silpo app from App Store or Google Play.
- Launch and select the "Stvoryty rakhunok" option.
- Enter your phone number and confirm it with the code.
- Get a virtual card, you can use it immediately for purchases.
What happens to special offers if bonus points are used in the purchase?
Offers apply to the remaining amount of the product that is paid in cash.
On the official website
- Go to the website silpo.ua.
- Click "Vlasnyy Rakhunok" → "Reestratsiya".
- Enter your phone number and wait for the SMS code.
- Create a virtual card.
- Complete the registration and now your bonus account is active.
How much does the "Plyukhs" subscription cost per month after the trial period ends?
149 hryvnias per month.
Card activation
After choosing the registration method, the next step is to activate your account.
How much does the "Plyukhs" subscription cost per month after the trial period ends?
1 hryvnia.
Account activation in the mobile app
For new users who do not have a card yet:
- Download and open the Silpo app on your smartphone.
- Enter your mobile phone number for verification.
- Enter the confirmation code that you will receive in an SMS message.
- On the card number entry screen, select the option "No card? Register a new one".
- Follow the further instructions on the screen to complete the account creation. After that, your virtual card in the form of a QR code will appear in the app.
How is the "Plyukhs" subscription renewed?
Renewal occurs automatically every 30 days until the user cancels it.
Activation on the website
Registration on the website auth.silpo.ua follows a similar process. You will also need to confirm your mobile phone number using the code from SMS, after which your account will be created and ready for use.
Does the virtual card "Vlasnyy Rakhunok" have an expiration date?No, the card does not have an expiration date, except in cases of their blocking.
Full video on how to register and activate the card
Accrual of bonus points
Accrual of bonus points in the Vlasnyy Rakhunok loyalty program occurs when making purchases in the Silpo network and with program partners, subject to certain conditions. 
What is "Unsanktsionovana uchast u prohrami"?
This is the use of the card or QR code by third parties to receive rewards, or scanning your card in purchases by third parties.
General terms
Balobonus is a unit of calculation, the amount of which can reduce the cost of goods in the Silpo network or with Business partners.
For every 100 hryvnias paid in the Silpo network (including Silpo and Le Silpo stores) or when placing a Silpo delivery order, the program participant receives 1 (one) Balobonus to their Account.
1 balobonus ≈ 1 hryvnia discount that can be used the next day.
What function is automatically enabled when scanning the QR code from the Silpo app?
The option to issue an electronic receipt ("Ne drukuvaty chek").
Condition for accrual
To accrue Balobonuses, the program participant must provide the Virtual card (QR code) from the mobile app at the checkout when making a purchase in the Silpo network.
Can the "Plyukhs" subscription be stopped?
Yes, the subscription can be stopped at any time in the personal account.
How to restore the card?
- Log in to the Silpo app with your phone number.
- Click "Vidnovyty rakhunok".
- Confirm with the SMS code, the account will be restored automatically.
Does the "Plyukhs" subscription combine with other promotions from Silpo?
No, the subscription does not combine with other promotions.
Vlasnyy Rakhunok participation rules
How can I check the balance of "Vlasnyy Rakhunok" points?
In the mobile app, on the receipt, on the personal website page or on the hotline.
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