Silpo Hotline. How to file a complaint or request?
If you are a Silpo customer and have encountered problems such as: loyalty card registration or activation, purchasing gift certificates, installing the mobile app, you can submit an inquiry, leave a complaint, report an issue to customer support, or ask a question. The page has collected available ways to contact the company that were found.
Phone: 0800301707
Email: program@silpo.ua
Go to Company Website
Address and Phone
| Contact Center | ||
| Hotline | 0 800 301 707 | |
| For calls from abroad | +38 044 496 32 38 | |
| Silpo Voyage Contacts | 0 800 300 606 | |
| Yezzz Contacts | 0 800 20 20 50 | |
| General questions, suggestions and complaints | program@silpo.ua | |
| Press service | press@fozzy.ua | |
| Address | 02152, Kyiv, Pavla Tychyny Ave, building 1V, office 188 | |
| Website | https://silpo.ua/ | |
| Company size | 10 000+ [3] | |
| Vacancies | 100+ | |
| Social networks | youtube, facebook, tiktok, instagram, x, viber, telegram | |
| Transport | Buses № 49, 95, 108, 109, minibuses № 177, 178 | |
| Mobile application | Silpo - food delivery | |
| Gift cards | 100 грн - 5000 грн | |
Business Hours
| Monday: | 07:00 – 23:00 |
| Tuesday: | 07:00 – 23:00 |
| Wednesday: | 07:00 – 23:00 |
| Thursday: | 07:00 – 23:00 |
| Friday: | 07:00 – 23:00 |
| Saturday: | 07:00 – 23:00 |
| Sunday: | 07:00 – 23:00 |
Feedback Form
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Complaints and Suggestions Form
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About the Company
Silpo is a retail chain of stores/supermarkets, 306 supermarkets in 60 cities of Ukraine and 4 delicatessen markets Le Silpo - in Kyiv, Dnipro, Kharkiv and Odesa.
Legal information[3]
| Full name of legal entity: | TOVARYSTVO Z OBMEZHENOYU VIDPOVIDALNISTYU SILPO-FUD |
| Abbreviated name: | TOV SILPO-FUD |
| Legal entity status: | Registered |
| EDRPOU code: | 40720198 |
| Registration date: | 05.08.2016 |
| Authorized capital: | 18 127 940 081,21 UAH |
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