At the beginning of 2024, ALDI announced that it would start accepting Pluxee coupons and cards (formerly Sodexo) as a payment method. They can be used to pay for purchases in paper, plastic, or electronic form. Pluxee serves more than 50,000 retail outlets throughout Poland, including supermarkets, gas stations, restaurants, pharmacies.
The website is not an official website and was not created in collaboration with the company owner. It is solely for informational purposes, and the only official source of information is the website https://www.aldi.pl/.
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Advantages of using Pluxee cards in ALDI
Paying with a Pluxee card at ALDI is convenient, safe, and suitable for corporate benefits.
Universality and scale, ALDI (support hotline),is part of the largest Pluxee partner network throughout Poland.
Support for contactless payments you can add the card to Apple Pay or Google Pay.
Ease of accounting for the employer ideal solution for issuing bonuses, gifts, and compensations to employees.
Old coupons do not lose validity Sodexo coupons are valid until the date printed on them.
Security in case of loss the card can be blocked online.
What is the difference between eVoucher Pluxee and a specific brand eVoucher?
eVoucher Pluxee is an electronic code for a certain amount that provides access to the evoucher.pluxee.pl platform. On this platform, the user can exchange it for one or more eVouchers of specific brands (for example, Biedronka, Empik). Thus, eVoucher Pluxee provides choice, while a specific brand eVoucher can only be used in one designated network.
What are the "Quiet Hours" (Ciche Godziny) in ALDI stores and who are they intended for?
"Quiet Hours" is a special time in ALDI stores intended for people with autism spectrum disorders and their relatives so that they can shop in comfortable conditions. During this time (Tuesdays from 8:00 to 10:00 and Saturdays from 18:00 to 20:00),music is turned off in the stores, and customers can take advantage of priority in the queue at specially marked checkouts.
How to get, activate and register a Pluxee card
The Pluxee card is issued by the employer or organization, after which the user must register on the pluxee.pl website and activate the card.
Get the card or coupon from your employer.
Register on the website pluxee.pl provide name, e-mail and phone number.
Add the card to your profile.
After activation, the card becomes available for payment at ALDI and other partner stores.
Imagor (POL) activates immediately after adding to the app.
DiPocket requires completion of registration and identity verification.
Balance and status can be checked in the Pluxee personal account or mobile app.
What is Pluxee and why are its cards accepted in ALDI
Pluxee is a non-monetary benefits platform providing prepaid cards, coupons, and electronic vouchers that can be used in ALDI stores.
Pluxee company (Sodexo until 2023) specializes in issuing cards and coupons for employers, loyalty programs, and corporate bonuses.
Partnership with the ALDI Polska network allows customers to pay for purchases with these funds as physical coupons or virtual cards.
Which types of Pluxee cards cannot be added to Apple Pay?
Pluxee cards issued by Alior Bank cannot be added to Apple Pay. You can add physical and virtual Pluxee Prezent, Pluxee Nagroda, and Pluxee Lunch cards issued by Imagor and DiPocket issuers.
How does ALDI process surveillance data in its stores and how long is it stored?
Surveillance data in ALDI stores is processed for the purpose of property protection, ensuring safety on the premises, and maintaining information confidentiality. Camera recordings are stored for a maximum of 3 months, after which they are overwritten. If the recordings are evidence in a court case, their storage period is extended until its completion.
Types of Pluxee cards and coupons valid in ALDI
ALDI accepts all main types of Pluxee products: physical and virtual cards, paper coupons, and eVoucher.
Physical Pluxee cards prepaid cards with contactless payment function (NFC). They can be used at the checkout like a regular bank card.
Virtual Pluxee cards (Imagor / DiPocket) are available in the Pluxee app and compatible with Apple Pay and Google Pay.
Paper Pluxee coupons classic vouchers that are accepted in all ALDI stores.
Electronic vouchers (eVoucher) digital code that is exchanged for vouchers for specific brands through the evoucher.pluxee.pl platform.
Old-style Sodexo coupons are also accepted by ALDI until their expiration date.
What new types of promotions have been introduced in ALDI starting from 2025, and how are they applied at the checkout?
New promotion mechanisms have been introduced since 24.03.2025. They include:
Multipack (for example, 3 + 1 free).
Second product cheaper (for example, second product with –80% discount).
Price reduction when buying multiple units (for example, 0.39 PLN/pc when buying 10 pcs).
These promotions are calculated automatically at the checkout after scanning the products and do not require coupon activation or loyalty card scanning. The calculated discount (rebate) will be visible on the receipt in an additional line marked OPUST. However, each promotion may have a specific limit of pieces per receipt.
What cards and coupons are accepted for payment in ALDI
Cash.
Bank cards: MASTERCARD, MAESTRO, VISA and VPAY.
BLIK payments and contactless payments.
Pluxee cards and coupons.
Old SODEXO vouchers are also accepted until the end of their validity period indicated on the voucher.
How to block a card or check balance
The card can be temporarily blocked through the Pluxee app, and the balance can be checked at any time through the website.
Temporary block in case of loss, until recovery.
Permanent block if the card is stolen or compromised.
Balance and transaction history available 24/7 on the website or in the app.
Limits depend on the card type:
Pluxee Prezent / Nagroda up to 15,000 PLN/day,
Pluxee Lunch / Posiłek up to 2,000 PLN/day.
How is the submission of a complaint (complaint) for substandard goods organized, and how long does its consideration take?
Complaint can be submitted in any ALDI store on the territory of Poland.
Proof of purchase (receipt/invoice). It is not mandatory, but may simplify the complaint review process.
Review period. ALDI undertakes to respond to the complaint within 14 calendar days from the date of its receipt.
Types of complaint. ALDI's liability for non-conformity of the goods with the contract applies for two years from the moment of delivery of the goods (for consumers and entrepreneurs on consumer rights).
Complaint submission rules
General provisions
Definitions from 17.06.2024
Online payments and cash withdrawal
Pluxee cards can be used for online purchases and contactless payments, but not all types allow cash withdrawal.
For online payments, card data is used (number, expiration, CVC).
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