Rozetka Hotline. How to leave a complaint or suggestion?
If you have questions or difficulties related to tracking the shipment, receiving it, registering in your personal account or mobile application, it is recommended to contact Rozetka support. Below are the available communication channels that were found from the hotline to online chat. Choose the most suitable way to quickly resolve the situation.
Phone: +380445370222
Email: sales@rozetka.com.ua
Go to Company Website
Address and Phone
| Contact Center Ukraine | ||
| Hotline | +38 044 537 02 22 | |
| Work in the company (vacancies) | +380 674 768 628 | |
| City (temporarily not working) | +38 044 503 80 80 | |
| Sellers (temporarily not working) | +38 044 502 10 79 | |
| Service department (temporarily not working) | +38 044 364 83 65 | |
| Experts (temporarily not working) | +38 044 502 31 07 | |
| Customer service Poland | +48 22 230 44 44 | |
| Contact with online platform | sales@rozetka.com.ua | |
| Personal data | cab@rozetka.com.ua | |
| For connecting Fulfillment service Rozetka.delivery | fbr@rozetka.com.ua | |
| For connecting Shipment Delivery service Rozetka.delivery | logistic_market@rozetka.com.ua | |
| Customer service Poland | help@rozetka.pl | |
| Address | 01103, Kyiv, Mykhnovskoho Mykoly Blvd, bldg. 8A | |
| Website | https://rozetka.com.ua/ | |
| Company size | 5 500+ [3] | |
| Vacancies | 100+ | |
| Social networks | youtube, facebook, instagram, tiktok, viber, x, telegram, telegram bot | |
| Transport | Bus: № 62, № 118, 470, 491 | |
| Mobile application | ROZETKA — online store | |
Business Hours
| Monday: | 09:00 - 18:00 |
| Tuesday: | 09:00 - 18:00 |
| Wednesday: | 09:00 - 18:00 |
| Thursday: | 09:00 - 18:00 |
| Friday: | 09:00 - 18:00 |
| Saturday: | 09:00 - 17:00 |
| Sunday: | - |
Feedback Form
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Complaints and Suggestions Form
Write a complaint
About the Company
ROZETKA - the largest online retailer in Ukraine, which daily fulfills the dreams of millions of customers. The company is actively developing and forming a team of professionals focused on results and high service standards.
Key indicators:
- Present in 147 cities of Ukraine
- Over 5500 employees
- More than 340 open stores
- 140+ franchise points
- 324 invincibility points
- 6 business directions
Legal information[3]
| Full name of legal entity: | LIMITED LIABILITY COMPANY ROZETKA. UA |
| Abbreviated name: | LLC "ROZETKA. UA" |
| Legal entity status: | Registered |
| EDRPOU code: | 37193071 |
| Registration date: | 24.06.2010 |
| Authorized capital: | 4,366,631.73 UAH |
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